Refund policy

RETURNS, REFUNDS & EXCHANGES

At TRE SORELLE, each piece is carefully inspected before it is shipped. Due to the nature of our products, all purchases made on our website are final.

No Returns, Refunds or Exchanges

We do not offer returns, refunds, or exchanges on any products purchased through our website.

Once an order has been placed, it cannot be cancelled, modified, exchanged, or refunded.

Damaged or Incorrect Items

In the unlikely event that you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at tresorelleindia@gmail.com with:

* Your order number
* Clear photographs of the item received
* A brief description of the issue

Claims submitted after 48 hours of delivery may not be eligible for review.

Upon verification, TRE SORELLE reserves the right to offer a replacement for the affected item where applicable.

Sale & Promotional Items

All products purchased during sales, promotional events, or using discount codes are final sale and are not eligible for return, refund, or exchange.

Shipping Charges & Duties

Shipping charges, customs duties, taxes, and any additional fees paid at the time of purchase are non-refundable.

Any customs duties or import charges imposed by the destination country shall be borne solely by the customer.

Policy Updates

TRE SORELLE reserves the right to modify or update this policy at any time without prior notice. Changes will be effective immediately upon posting on the website.

For any questions regarding this policy, please contact us at:

Email: tresorelleindia@gmail.com
Phone: +91 96191 92978 / +91 98921 64318