Privacy policy

Last Updated: [Insert Date]

INTRODUCTION

Tre Sorelle (“Tre Sorelle”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, contact us, or otherwise interact with our services.

By using our website and services, you consent to the collection and use of information in accordance with this Privacy Policy.

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INFORMATION WE COLLECT

Personal Information You Provide

When you place an order, create an account, subscribe to communications, or contact us, we may collect information including:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely through third-party payment providers)
• Order history
• Any information voluntarily provided through customer service enquiries, reviews, or communications

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Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

• IP address
• Browser type and device information
• Operating system
• Website usage data
• Referral sources
• Pages visited and browsing behaviour
• Cookies and similar tracking technologies

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HOW WE USE YOUR INFORMATION

We may use your information to:

• Process and fulfil orders
• Deliver products and services
• Communicate regarding purchases and customer support requests
• Send order confirmations, shipping updates, and transactional communications
• Improve our website, products, and customer experience
• Detect and prevent fraud or unauthorized activities
• Comply with legal obligations
• Send promotional communications where permitted by law

You may opt out of marketing communications at any time.

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PAYMENT INFORMATION

Tre Sorelle does not store complete payment card details.

Payments are processed through secure third-party payment gateways and service providers that comply with applicable security standards.

Your payment information is subject to the privacy policies and security practices of the respective payment processor.

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COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to improve functionality, analyse website performance, personalise user experience, and support marketing activities.

Cookies may be used to:

• Remember your preferences
• Maintain shopping cart functionality
• Understand website traffic and usage patterns
• Improve website performance

Most browsers allow you to control or disable cookies through browser settings. Please note that disabling cookies may affect certain website features.

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SHARING OF INFORMATION

We do not sell, rent, or trade your personal information to third parties.

We may share information with trusted third-party service providers solely for business purposes, including:

• Payment processing providers
• Shipping and logistics partners
• Website hosting providers
• Marketing and analytics platforms
• Customer service and communication providers

These service providers are authorised to use your information only as necessary to perform services on our behalf.

We may also disclose information when required by law or to protect our legal rights, property, safety, or business interests.

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DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorised access, disclosure, alteration, or misuse.

While we take appropriate security measures, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

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DATA RETENTION

We retain personal information for as long as reasonably necessary to:

• Fulfil orders and provide services
• Maintain business records
• Comply with legal, tax, accounting, and regulatory obligations
• Resolve disputes and enforce agreements

When information is no longer required, we take reasonable steps to securely delete or anonymise it.

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YOUR RIGHTS

Subject to applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain personal information
• Withdraw consent where processing is based on consent
• Opt out of marketing communications

Requests may be submitted using the contact details provided below.

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THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services.

Tre Sorelle is not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

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CHILDREN’S PRIVACY

Our website and services are not directed toward individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove such information.

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CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page along with the revised effective date. Continued use of our website following such changes constitutes acceptance of the updated Privacy Policy.

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CONTACT US

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Tre Sorelle

Address:
703/704, A-Kaveri, Vasant Sagar CHSL,
Kandivli (East), Mumbai – 400101, Maharashtra, India

Email: tresorelleindia@gmail.com

Phone: +91 96191 92978 / +91 98921 64318

Customer Care Hours: 10:00 AM – 6:00 PM (IST)

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© Tre Sorelle. All rights reserved.